What Makes Us UNIQUE
Brookeside training differs from most other training programs in eight key ways.
CUSTOMIZABLE OPTIONS
Customize each workshop to your business, industry, and needs – nothing is “off the shelf”.
COACHING
Conduct manager coaching sessions prior to many workshops.
REINFORCEMENT
Provide post-training “dripfeed” reinforcements to help ensure action plans are achieved.
FEEDBACK
Incorporate 360° feedback from direct reports, peers, managers, and self-assessments.
ROLE PLAYING
Use role playing and exercises to enhance understanding and retention.
INTEGRATION
Integrate Encompass-CX and consulting services into training programs when desired.
ACTION PLANS
Create 30-, 60-, and 90-day action plans for each participant.
TECHNOLOGY
Use technology in our programs, including video, voice recorders, and digital perception analyzers.
WHY BROOKESIDE
We all want our employees to excel at their jobs. At The Brookeside Group, we have over 30 years of experience helping organizations achieve this.
We’ve learned that in most cases, training doesn’t work – not unless 18 factors are considered when seeking lasting behavioral change.
To achieve real change, think Head, Heart, and Hands.
